People Solutions Results

Revolutionizing AI Case Management Software & Data Intelligence for Government Agencies

Lives Impacted
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Caseworkers and Providers Supported
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of Data Processed Monthly
0 TB

Who We Are

Libera is a SaaS provider of a leading AI case management software platform for general and blind vocational rehabilitation (VR) agencies and adjacent markets.

As a leader in this space for nearly 30 yearsLibera is a flexible, innovative software platform that revolutionizes how government agencies manage cases and improve participant impact with data-driven insights and seamless federal reporting and compliance. Based on the strength of the platform, leading industry experts recognize Libera for its innovation, leadership, and customer support.

Libera’s next generation SaaS platform is the only out-of-the-box, market-driven SaaS solution in its segment. The company’s software and services enable state agencies to provide best-in-class case management practices to their users, while at the same time strictly following ever-changing compliance standards for federal reporting and reimbursement.

We accomplish this by leveraging advanced technology and architecture with a targeted focus on streamlining business processes to enhance service efficiency, staff productivity, federal compliance, and reporting.

What

We

Offer

inFormed Case Management System (CMS)

At its core, Libera’s case management platform drives improved worker productivity and effectiveness by providing all the necessary tools for more effective and efficient citizen outcomes. This is all done through a mobile and web-based application that seamlessly integrates with other backend systems.

inFormed Academy Learning Management System (LMS)

Our interactive and on-demand training modules offer a hands-on, self-paced learning experience through our online inFormed Academy LMS. Staff can apply new knowledge immediately through practical exercises and simulated scenarios in our BETA environment. Throughout the training program, you’ll receive real-time feedback and guidance to enhance learning and ensure a seamless onboarding and transition experience.

inFormed Academy Learning Management System (LMS)

DARE Federal Reporting Compliance Audit Tool

Streamline your reporting processes and ensure unparalleled accuracy with DARE – the definitive solution for federal reporting compliance audits. Designed to meticulously validate report files prior to submission to RSA, DARE stands as your guardian against errors and anomalies, scrutinizing every data element. With DARE, bid farewell to the uncertainty of compliance mishaps.

What Sets Us Apart

Intuitive User Interface & Guided Workflows

Benefit from guided workflows that streamline the case management and documentation process by providing the user with a comprehensive overview of participant cases, including current status, available actions, and prompted next steps.

Mobile-First Design

Experience seamless usability across all devices, including mobile platforms like iPhone, iPad, Android, etc.

Configurability

Our adaptable design allows for effortless configuration, ensuring the platform evolves with agency growth or regulatory changes.

Real-Time Reporting & Performance Metrics

Integrated case dashboards offer quick insights into key performance metrics, consolidating essential information in one accessible location. Users can quickly assess outstanding tasks, receive timeliness reminders, monitor case statuses, track closures, and more. Financial dashboards empower fiscal staff to effortlessly access information such as remaining balances, pending authorizations, payment awaiting approval, and other pertinent details.

Federal Reporting & Compliance

inFormed meticulously captures and monitors all federally mandated elements by prompting comprehensive data collections. This guarantees that all requisite information is collected and well documented as the case advances through the system. When advancing a case to the next status, our system rigorously validates the gathered information to ensure federal compliance every step of the way.

Business Intelligence & Analytics

Unlock the power of Business Intelligence & Analytics to drive informed decision-making. Effortlessly transform your data into actionable insights. Tailor-make insightful reports, monitoring crucial performance metrics that matter to you. Simplify complex data into visually captivating formats for effortless comprehension. Our suite includes in-app dashboards, customizable ad-hoc reporting tools, artificial intelligence capabilities, predictive modeling, and beyond.

First-Class Customer Experience

Our team brings a wealth of industry knowledge and experience to deliver exceptional results. We work closely with our customers, taking a collaborative approach to problem-solving and ensuring a successful partnership. Our commitment to your success extends far beyond launch day. With a dedicated Customer Success Manager and unparalleled service desk team, you’ll enjoy personalized attention and regular status meetings ensuring a superior support experience.

What Sets Us Apart

Intuitive User Interface & Guided Workflows

Benefit from guided workflows that streamline the case management and documentation process by providing the user with a comprehensive overview of participant cases, including current status, available actions, and prompted next steps. 

Mobile-First Design

Experience seamless usability across all devices, including mobile platforms like iPhone, iPad, Android, etc.

Real-Time Reporting & Performance Metrics

Integrated case dashboards offer quick insights into key performance metrics, consolidating essential information in one accessible location. Users can quickly assess outstanding tasks, receive timeliness reminders, monitor case statuses, track closures, and more.
Financial dashboards empower fiscal staff to effortlessly access information such as remaining balances, pending authorizations, payment awaiting approval, and other pertinent details.

Configurability

Our adaptable design allows for effortless configuration, ensuring the platform evolves with agency growth or regulatory changes.

Federal Reporting & Compliance

inFormed meticulously captures and monitors all federally mandated elements by prompting comprehensive data collections. This guarantees that all requisite information is collected and well documented as the case advances through the system. When advancing a case to the next status, our system rigorously validates the gathered information to ensure federal compliance every step of the way.

Business Intelligence & Analytics

Unlock the power of Business Intelligence & Analytics to drive informed decision-making. Effortlessly transform your data into actionable insights. Tailor-make insightful reports, monitoring crucial performance metrics that matter to you. Simplify complex data into visually captivating formats for effortless comprehension. Our suite includes in-app dashboards, customizable ad-hoc reporting tools, artificial intelligence capabilities, predictive modeling, and beyond.

First-Class Customer Experience

Our team brings a wealth of industry knowledge and experience to deliver exceptional results. We work closely with our customers, taking a collaborative approach to problem-solving and ensuring a successful partnership. Our commitment to your success extends far beyond launch day. With a dedicated Customer Success Manager and unparalleled service desk team, you’ll enjoy personalized attention and regular status meetings ensuring a superior support experience.

Intuitive User Interface & Guided Workflows

Benefit from guided workflows that streamline the case management and documentation process by providing the user with a comprehensive overview of participant cases, including current status, available actions, and prompted next steps. 

Mobile-First Design

Experience seamless usability across all devices, including mobile platforms like iPhone, iPad, Android, etc.

Configurability

Our adaptable design allows for effortless configuration, ensuring the platform evolves with agency growth or regulatory changes.

Federal Reporting & Compliance

inFormed meticulously captures and monitors all federally mandated elements by prompting comprehensive data collections. This guarantees that all requisite information is collected and well documented as the case advances through the system. When advancing a case to the next status, our system rigorously validates the gathered information to ensure federal compliance every step of the way.

Real-Time Reporting & Performance Metrics

Integrated case dashboards offer quick insights into key performance metrics, consolidating essential information in one accessible location. Users can quickly assess outstanding tasks, receive timeliness reminders, monitor case statuses, track closures, and more.
Financial dashboards empower fiscal staff to effortlessly access information such as remaining balances, pending authorizations, payment awaiting approval, and other pertinent details.

Business Intelligence & Analytics

Unlock the power of Business Intelligence & Analytics to drive informed decision-making. Effortlessly transform your data into actionable insights. Tailor-make insightful reports, monitoring crucial performance metrics that matter to you. Simplify complex data into visually captivating formats for effortless comprehension. Our suite includes in-app dashboards, customizable ad-hoc reporting tools, artificial intelligence capabilities, predictive modeling, and beyond.

First-Class Customer Experience

Our team brings a wealth of industry knowledge and experience to deliver exceptional results. We work closely with our customers, taking a collaborative approach to problem-solving and ensuring a successful partnership. Our commitment to your success extends far beyond launch day. With a dedicated Customer Success Manager and unparalleled service desk team, you’ll enjoy personalized attention and regular status meetings ensuring a superior support experience.

The SaaS Benefit

The SaaS Benefit

Easy Adoption

With our SaaS model, you can experience seamless onboarding and flexible subscriptions.

Flexibility & Scalability

Customers can easily scale their subscriptions based on their business needs, allowing for flexibility and growth.

Cost-Effective Solution

With a SaaS model solution you’ll eliminate the need for expensive hardware and infrastructure investments.

Continuous Updates & Support

With a SaaS subscription, customers receive continuous updates and ongoing support, ensuring you always have access to the latest features and improvements.

Contact Us

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