Libera + SaraWorks: Accelerating VR Service Delivery
Jamestown, NY– October 17 , 2025
Empower your team. Automate the rest.
Vocational Rehabilitation (VR) agencies face growing challenges—rising caseloads, ongoing staffing shortages, and ever-changing compliance requirements. Counselors are often caught between managing paperwork and supporting clients through assessments, training, job placement, and retention.
Libera and SaraWorks have partnered to bring necessary change.
By integrating Libera’s trusted inFormed case management system (CMS) with SaraWorks’ consolidated communication platform, agencies can automate repetitive administrative work—freeing counselors to focus on helping clients achieve meaningful employment outcomes.
Libera, in business for more than three decades, with its new GovCloud native inFormed CMS solution has helped streamline case management, driving efficiency and accuracy within the client record. The inFormed CMS, now fully hosted in GovCloud, helps agencies streamline workflows, ensure compliance, and make data-driven decisions faster. The result: lower operational costs, better staff productivity, and improved outcomes for clients.
Now, with SaraWorks fully integrated, inFormed takes automation to the next level.
Documents such as eligibility confirmations, Pre-ETS verifications, and wage records can now be automatically requested, received, and organized directly within the system—reducing manual follow-up and ensuring compliance from the start. Together, the two systems boost engagement, accuracy, and efficiency across every stage of the VR client journey.
“The combination of SaraWorks and Libera inFormed automates a wider range of repetitive tasks, freeing up caseworker time. This helps agencies overcome staff shortages and handle larger caseloads more effectively.” — Mike Wons, CEO, Libera
How Libera + SaraWorks Strengthen VR Agencies
Manage All Client Communication in One Secure Platform
Strike platform juggling from your to-do list. SaraWorks provides a single, HIPAA- and NIST-compliant space for all communication: automated or manual emails, text messages, video meetings, appointment reminders, surveys, and document uploads.
Simplify Document Collection and Compliance
Together, inFormed and SaraWorks streamline communication and documentation processes, reducing manual effort and helping agencies meet RSA-911 reporting requirements with confidence.
Keep Every Team Connected
Field staff, front-office teams, and employer partners stay in sync with real-time, compliant communication tools that drive engagement and accountability across your agency.
End the Day on Time
With case notes automatically logged and synced from SaraWorks to inFormed, counselors can leave work without the burden of evening documentation. In one agency, this platform delivered the productivity of 65 full-time employees at the cost equivalent of seven.
“VR counselors have always been the heroes of this work. With SaraWorks keeping communication organized and synced to inFormed, they gain the clarity and time they need to create an even bigger impact for the people they serve.” — Cody Dixon, VP, SaraWorks
Experience the Difference
See how Libera and SaraWorks can help your agency work smarter, communicate seamlessly, and achieve better outcomes. Book a demo today
