Privacy Policy
Effective January 1, 2024
Introduction
This privacy notice for Libera, Inc., (“we,” “us,” or “our”), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:
- visit our website at http://www.libera.com, or any website of ours that links to this privacy
notice. - engage with us in other related ways, including any sales, marketing, or events.
Questions or Concerns?
Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please email us at corporate.services@libera.com or contact us at 716-665-2800.
What Personal Information Do We Process
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. We process information directly from users when they provide it to us, automatically process personal information through various technical measures and process personal information from other sources. We process the following information directly from users: Name, organization name, email address, and phone number when users sign up for us to contact them throughout website.
Why We Process Your Personal Information
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, for marketing purposes, and to comply with the law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
Your Rights Related to Your Personal Information
In accordance with privacy and data laws, you possess a number of fundamental rights concerning the data we handle about you. To exercise these rights, you can either send an email to corporate.services@libera.com or write us using the address at the bottom of this policy. We do not impose any fees for requests to exercise your rights; furthermore, we will not discriminate against you if you choose to exercise these rights. We commit to respond to your request promptly, within the timeframe specified by the laws applicable to personal information about you. We will honor the requests you make related to your rights, as long as it is legally required or does not impede our exercise of legal rights. This means that there may be instances where we are unable to fulfill your specific request due to legal or other official reasons. You have the right to:
- request access to the personal information we process about you.
- request that we correct inaccurate or incomplete personal information about you.
- request deletion of personal information about you.
- request restrictions, temporarily or permanently, on our processing of some or all personal information about you.
- request transfer of personal information to you or a third party where we process the data
based on your consent or a contract with you, and where our processing is automated; and - opt-out or object to our use of personal information about you where either:
– o our use is based on your consent or our legitimate interests, or
– o you do not want us to share with third parties’ data related to cookies and similar technologies for website functionality or advertising purposes.
We may request personal information from you to verify your identity when you exercise one of the
aforementioned rights.
Personal Information Related to Minors
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13 on our website. If you are under age 13, please do not provide any information on this website. However, we do have system applications where state agencies have specific programs that service minor children and legally collect personal information.
Who We Share Personal Information With
We work with credible third parties to deliver, support and market our services such as data storage, delivering messages, analyzing data, providing marketing assistance, security monitoring, communication with users, and video playback platforms. We do not share your personal information
with non-agent third parties, we do not sell your personal information. These third-party service providers only have access to personal information based on an executed contract that limits their access to and use of personal information to very specific, legally authorized, and ethically permitted tasks. In addition to the privacy commitments we make to users, these service providers have their own legal obligations to maintain the privacy of your personal information.
How Long We Keep Your Personal Information
How long we keep your personal information depends on how you use and interact with our website and services We also retain your personal information as necessary to comply with our legal obligations, to resolve disputes, to enforce our agreements, and to continue to develop and improve our services.
We retain information used for marketing purposes for as long as you elect to continue receiving marketing information from us. We may also retain personal information to comply with legal, contractual, technical, operational, and information security requirements.
Notifications and Settings
We do everything reasonably practical to set privacy standards to the most restrictive possible while also giving you the opportunity to opt out of communication from us when possible.
Inquiries and Complaints
If you have concerns about how we handle your personal information, you have the right to ask us questions, submit complaints directly to us or make a complaint about us to the privacy regulator in your state. To ask questions related to personal data use and privacy or submit a complaint, you may email us at corporate.services@libera.com contact us at 716-665-2800.
Updates to These Privacy Commitments
We will regularly monitor regulatory requirements, business needs, third party disclosures and our business practices to make sure our privacy commitments are as current and accurate as reasonably possible. We reserve the right to change the privacy commitments made in this Policy at any time.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
Libera, Inc.
708 Foote Avenue, #300
Jamestown, NY 14701