Libera Privacy Policy
Updated April 30, 2026
Introduction
This privacy notice for Libera, Inc., (“we,” “us,” or “our”), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:
· visit our website at http://www.libera.com, or any website of ours that links to this privacy notice.
· engage with us in other related ways, including any sales, marketing, or events.
Questions or Concerns?
Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please email us at corporate.services@libera.com or contact us at 716-665-2800.
What Personal Information Do We Process
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
We process information directly from users when they provide it to us, automatically process personal information through various technical measures, and process personal information from other sources. We process the following information directly from users: Name, organization name, job title, email address, and phone number when users sign up for us to contact them throughout the website.
Why We Process Your Personal Information
We process your information to provide, improve, and administer our Services, to communicate with you, for security and fraud prevention, for marketing purposes, and to comply with the law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
How We Protect Your Information
We implement and maintain reasonable administrative, technical, and physical security measures designed to protect personal information. These measures include, as appropriate:
· access controls based on business need and least privilege principles
· encryption of data in transit and, where appropriate, at rest
· system monitoring, logging, and threat detection capabilities
· secure system configuration and change management practices
· employee training related to security and privacy obligations
While we take appropriate steps to protect your information, no system is completely secure, and we cannot guarantee absolute security.
Your Rights Related to Your Personal Information
In accordance with privacy and data laws, you possess fundamental rights concerning the data we handle about you. To exercise these rights, you can either send an email to corporate.services@libera.com or write us using the address at the bottom of this policy. We do not impose any fees for requests to exercise your rights; furthermore, we will not discriminate against you if you choose to exercise these rights. We commit to respond to your request promptly, within the timeframe specified by applicable law. We will honor requests unless we are legally permitted or required to retain certain information. You have the right to:
· request access to the personal information we process about you
· request that we correct inaccurate or incomplete personal information
· request deletion of personal information
· request restriction of processing
· request transfer of personal information (where applicable)
· opt-out of certain processing activities
We may request information to verify your identity before fulfilling requests.
Personal Information Related to Minors
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13 on our website. However, we do have system applications where state agencies have specific programs that service minor children and legally collect personal information in accordance with applicable laws and contractual requirements.
Who We Share Personal Information With
We work with credible third parties to deliver, support and market our services such as data storage, delivering messages, analyzing data, providing marketing assistance, security monitoring, communication with users, and video playback platforms. We do not share your personal information with non-agent third parties, and we do not sell your personal information. These third-party service providers only have access to personal information based on an executed contract that:
· limits their access to and use of personal information to specific authorized purposes
· require appropriate administrative, technical and physical safeguards
· include confidentiality and data protection obligations
Vendor Oversight
We perform reasonable due diligence when selecting third-party service providers and may periodically review their security and privacy practices where appropriate.
How Long We Keep Your Personal Information
How long we keep your personal information depends on how you use and interact with our website and services We also retain your personal information as necessary to comply with our legal obligations, to resolve disputes, to enforce agreements, and support operational and security requirements. When personal information is no longer required, we take reasonable steps to securely delete or de-identify such information.
Security Incidents
We maintain processes designed to identify, respond to, and manage security incidents. In the event of a confirmed incident involving personal information, we will take appropriate steps to investigate, mitigate, and provide notifications in accordance with applicable laws and contractual obligations.
Notifications and Settings
We do everything reasonably practical to set privacy standards to the most restrictive possible while also giving you the opportunity to opt out of communication from us when possible.
Inquiries and Complaints
If you have concerns about how we handle your personal information, you have the right to ask us questions, submit complaints directly to us, or make a complaint to the appropriate regulatory authority. To ask questions or submit a complaint, you may email us at corporate.services@libera.com contact us at 716-665-2800.
Updates to These Privacy Commitments
We will regularly monitor regulatory requirements, business needs, third-party disclosures and our practices to ensure our privacy commitments remain current and accurate. We reserve the right to change the privacy commitments made in this Policy at any time.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
Libera, Inc.
708 Foote Avenue, #300
Jamestown, NY 14701